Xpatient Congress: experiences and participation of patients

(…) Eduard Portella, president of Antares Consulting and vice president of Shared Patient Experience, has broken down that two strategies have been observed: incorporating the patient’s perspective and the partner patient. “In the first one, the patients of the institution itself collaborate in a flexible way in the most pertinent modalities according to each need and in the second one, the training of patients who will be able to assume different roles within an institution is organized and thus the patient’s participation will be effective”. And in this debate between different models, he emphasized that patient associations also enter into discussion (…)